Specific answers the questions “what is to be done?” “how will you know it is done?” and describes the results (end product) of the work to be done. The description is written in such a way that anyone reading the objective will most likely interpret it the same way. To ensure that an objective is specific is to make sure that the way it is described is observable.
MyVirtualCIO™ + SMART IT Project Management™ is our professional service delivery process that creates Specific, Measurable, Achievable, Realistic, and Time-bound (SMART) project plans that include activities, phases, and timelines, and schedules and assigns resources to deliver all project-based services.
In addition, we manage every aspect of project delivery from the project kick-off meeting through provisioning, implementation, go- live and sign-off—SMART’ly.
Measurable answers the question “how will you know projects meet expectations?” and defines the objective using assessable terms (quantity, quality, frequency, costs, deadlines, etc.). It refers to the extent to which something can be evaluated against some standard. An objective with a quantity measurement uses terms of amount, percentages, etc. A frequency measurement could be daily, weekly, 1 in 3. An objective with a quality measurement would describe a requirement in terms of accuracy, format, within certain guidelines such as HIPAA, SOX, etc.
Achievable answers the questions “can the project team do it?” “Can the measurable objective be achieved by the project team?” “Does the project team have the experience, knowledge or capability of fulfilling the expectation?” It also answers the question “Can it be done giving the time frame, opportunity, and resources?” These items should be included in the MyVirtualCIO™ SMART IT Project Management™ objective if they will be a factor in the achievement.
Time-bound answers the question, “when will it be done?” It refers to the fact that an objective has endpoints and checkpoints built into it. Sometimes a task may only have an endpoint or due date. Sometimes that endpoint or due date is the actual end of the task, or sometimes the endpoint of one task is the start point of another. Sometimes a task has several milestones or checkpoints to help assess how well something is going before it is finished so that corrections or modifications can be made as needed to make sure the end result meets expectations.