• What pain points are slowing you down—or chipping away your bottom line? Questions like these are the right ones to keep in mind when you look at your options for IT support.

     

    Based on what your business needs, we offer four different levels of support—ranging from responsive “on call” network support to full IT coverage that encompasses your network, devices, and services.

     

    Consider how you want your technology to work for you and we can set up a plan that’s the right fit for your business in a FLASH (Fast, Local, Affordable, Secure, Hassle-Free). Learn how our FLASH IT Support™ can help your business today.

Does any of this sound familiar?

• Network issues—who owns the problem?

• Management and non-technical staff wear the help desk hat

• No after-hours or holiday support

• Problems keep cropping up, but there’s no budget for new hires

• HR costs or you can’t find the right tech talent in the first place

• Downtime is adding up and you’re sure it’s eating into revenue

• Your IT budget is unpredictable—and overall costs are soaring

• You need new services to grow, but implementation is a problem

• Time-consuming tasks keep your team from more strategic work

• Business is growing quickly & your network struggles to keep up

 

We have 4 different options to solve all these problems

1

Always Here When You Need Us

Designed for businesses that want reliable network support on an on-call basis

 

Quicker than doing the work yourself—saving you revenue-generating time

 

Also includes monitoring of key network devices, backup systems, and more

 

Priority ranking in the service queue compared to non-contract customers

2

One Step Ahead of the Problem

The program for businesses where network downtime is not an option

 

Far more reliable uptime with preventative services performed monthly, and rapid response rates in emergencies

 

Consulting services that help your business plan for future growth & the technology you need to support it

 

Priority ranking in the service queue compared to non-contract customers

3

Complete Coverage. One Fixed Fee

Keeps the network up and running, plus added IT services covering security, backup, and mobility

 

Dramatically reduces downtime across the business with preventative care and 24/7 IT support

 

Predictable costs with a fixed pricing plan eliminate unexpected IT overhead from issues & emergencies

 

Highest ranking in the service queue

4

An Extension of Your Team

Supplemental support is for businesses looking to scale their IT teams on demand

 

A plan and a platform: includes a platform that provides a centralized view of your IT environment and the tools to manage it

 

Partner on the activities you want, like extra assistance with important yet time-consuming tasks, or consulting with specialized technologists

 

Options include structured discounts on project work and 24/7 support