While electronic medical record (EMR) adoption has soared in recent years, physician satisfaction and productivity seem to be on the decline. In a recent survey, physicians cited that EMR implementation is causing them to spend more time navigating technology and less time focusing on patients.1 What this trend suggests is that clinicians are yearning for more natural ways to capture information, as well as easier ways to access their EMRs during the time that they spend with patients.
I did some research on this topic and found that most healthcare organizations; or any business for that matter, use Microsoft Operating Systems, i.e. Windows 7/8/10, Windows Server 2008/20012. They also use Microsoft SQL, Office 365, and a host of other Microsoft software. What surprised me is the use of Microsoft hardware being used. Yes, many healthcare organization are turning towards using Microsoft Surface family of tablets for their Mobility strategy.
So then, as I help my clients and social media followers with more operationally efficient and effective was to remain HIPAA compliant, implement IT governance, and maintain business resilience, I came across Microsoft’s mobility initiatives. Microsoft’s goal is to transform mobility for medical practices, and healthcare in general.
Microsoft’s effort is to empower health professionals to be more productive anytime, by using clinical-grade devices to easily access clinical systems and better engage with patients, spending more time caring for them. The Microsoft family of clinical-grade devices, services, and partner solutions can provide a seamless experience that gives clinicians and other health professionals the tools and information they need on a single device.
Patient records and sensitive data are kept secure using enterprise-grade solutions to manage devices, users, access, and information whether it is on a Windows, iOS, or Android device. With Microsoft mobility solutions, health organizations can empower their clinicians to work more efficiently and, most importantly, spend more time caring for patients.
Here are some features that may be of interest to you:
Provide mobile access to clinical data without sacrificing security
Modern health professionals require access to critical systems and data to be more productive wherever they are, and Microsoft solutions can enable tablet, laptop, desktop, and kiosk access to records over a more secure infrastructure. This experience even works with classic desktop EMRs and clinical systems.
Offer touch-first experiences for a new level of productivity. Windows on touch-enabled hardware deliver a touch-first experience along with full support for mouse, pen, voice, and keyboard–ideal for clinicians who need fast and versatile data input options.
Provide mobile access to clinical data without sacrificing security. Extend mobile and fully functional access to EMRs and EKGs on clinicians’ tablets so they can efficiently deliver guidance wherever the point of care may be.
Enable mobile flexibility and collaboration
Care teams today work together to deliver better patient care. Technology needs to reduce paperwork and data entry time and provide voice and video communications between health professionals when collaborating on a case.
Use a single device for all tasks. Healthcare professionals can use tablets as a mobile device when visiting patients, and as a full desktop PC when docked at home or the office.
Simplify care team communications. Communicate more securely over, video, and text with colleagues while simultaneously running a clinical or business app—all from a single device.
Extend the reach of community care
Under pressure to improve care outcomes, meet patient expectations, rein in costs, and better serve changing demographics, health systems can use an array of clinical-grade devices and mobile solutions to deliver coordinated care in homes, community centers, and the workplace.
Thin, light, and connected tablets. Professionals can travel more conveniently with a small portable device that gives them access to clinical and reference data, as well as essential tools like Microsoft Office, while on the go.
Expand virtual care. Use Skype for Business to better reach and care for patients. Clinicians can video conference with Skype users and exchange instant messages with them, right from within Office.
Gain end-to-end security and management features
The Windows 10 operating system can help secure data from many devices while leveraging and building upon existing hardware and software investments.
Use modern access control. New investments in virtual smart card and biometric authentication enable Windows 10 devices to be particularly relevant in health scenarios, including facial recognition for login to devices and clinical systems.
Protect sensitive health data. BitLocker device encryption is included in Windows 10, and with the new Enterprise Data Protection feature, customers can keep corporate health data separate from personal data on a device. On many new devices, it will be enabled automatically, reducing the workload for IT.
Combat malware. By default, Windows 10 devices include a number of security and anti-malware technologies to enable IT to focus on helping their users deliver better care, rather than spending time and money on additional security technologies.
Manage your data centers, cloud services, and devices with a single solution. Enable IT staff to provide health professionals with rich experiences while simplifying management and helping to maintain security, control, and compliance. Microsoft’s Enterprise Mobility Suite enables healthcare organizations to keep their clinicians productive on their favorite apps and devices (including iPad and Android devices)—and your key organization health data protected.
You can learn more about Microsoft’s products/services for healthcare at www.microsoft.com/healthcare
For advice, questions, or comments on this topic, please send me a note below and I’ll get back to you as quickly as possible. ***If you’re in Greensboro, NC you can see me discuss this topic live. Contact Christy Hinshaw, Vice President of the Greensboro Medical Group Management Association here.