• Manuel W. Lloyd is an ITIL® Certified ITSM Expert. ITIL is the most widely recognized framework for IT Service Management (ITSM) in the world. In the 20 years since it was created, ITIL has evolved and changed its breadth and depth as technologies and business practices have developed.

    IT infrastructure is that the forefront of business and alignment to business objectives is crucial for continued success.

    Schedule an assessment to see how Manuel can help by being a “second set of eyes” or augmenting your existing IT staff with a fresh perspective on critical IT issues.